During this time, passengers were made to sit inside the aircraft without air conditioning. No water, snacks, or basic facilities were provided. The cabin was reportedly suffocating, and several passengers, including children, were drenched in sweat and discomfort.

Social media influencer Arzoo Sethi, who was traveling with her 3-year-old son, captured the scenes inside the aircraft and shared them online, calling it a horrifying experience. She criticized the airline for its mismanagement and lack of empathy toward passengers’ needs.

Passengers repeatedly pressed the call button, but no cabin crew responded. Many questioned why they weren’t allowed to wait in the airport terminal instead of being held in extreme conditions inside the aircraft.

Another passenger, Ravi Kumar, described the ordeal as “torture”, stating that the air was stifling and basic necessities like water were not provided. The passengers have urged the Indian government to take strict action against the airline for endangering passenger safety.

This incident has sparked widespread outrage and raised serious concerns about airline accountability and passenger welfare.

The post Air India Express Flight Turns Nightmare: 5-Hour Delay in Dubai Without AC, Food or Water appeared first on Mission Ki Awaaz.

Passengers, who had waited over seven hours, expressed their anger and gathered in the airport lobby, demanding alternate flights or immediate refunds. However, the airline initially denied refunds, further escalating tensions among the 200 affected passengers.

Many travellers accused the airline of mishandling the situation, providing no food, water, or proper communication. One passenger, Siddhant, said the airline treated flyers with “complete negligence.” Another traveller, Kunal Parashar, urged government action against such irresponsible behaviour to ensure passenger rights are protected in the future.

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